Test Analyst                                                                                     Apr 2012 to Oct 2012

Allpay Ltd., UK

Project Area – Card Services, Data Transfer Service, Online/Mobile Payments

Role – Analyst (Business/Testing) | Client – Various Clients (UK and Europe)

Description – Working in a highly secured environment, the project involved gathering and analyzing requirements, creating business and functional documents, interacting across multiple teams to work upon design and development and processing data files through different middleware and windows application based processing engine in order to ascertain the card files are processed correctly in order for card printers to produce cards.

Responsibilities –

  • Developed use cases, workflows, data models, and design concepts, interacting with multiple teams to ensure successful development of requirements
  • Supporting and guiding engineering team throughout development and product innovation
  • Provided inputs in planning, review and daily stand-up meetings (agile SCRUM)
  • Worked with a highly secured environment and encrypted data
  • Documented and implemented new processes and procedures using a proprietary software
  • Setup and Configured Test Environment on local and virtual machines
  • Prepared test reports, test plan, test scripts, test data (data analysis) & conducted testing

 

Analyst (QA/Testing)                                                                     Apr 2011 to Mar 2012

HESA (Higher Education Statistics Agency), UK

Project Area – Online Data Management (Education Sector); Data Verification

Role – Analyst (Business/Testing) | Client – Higher Education Institutions & Government Agencies (UK)

Description – A web-based information system which is developed to ease the burden for users in higher education institutions, in the UK, of accessing, extracting and manipulating data for essential planning and reporting.

Responsibilities

  • Following Rapid Requirement Gathering process, extracted requirements from a diverse collection of stakeholders in phased meetings
  • Gathered, analysed, documented/modelled requirements – interacted with users and senior BAs
  • Worked closely with Head of Testing, Senior Project Manager and Business Service Manager
  • Assisted in managing the entire product cycle from beginning to end
  • Single point of contact (SPOC) for the application – analysing, monitoring, validating, sign-off
  • Develop in depth knowledge of customer’s organization and establish rapport with key decision makers
  • Analysed & suggested system improvements (SIPs) and documented each phase of development
  • Provided key inputs for roadmap planning, software release planning, technical discussions
  • Mentored junior team member and assisted the team in testing activities for other projects
  • Conducted & participated in technical and business workshops and trainings
  • Proactively prepared Performance/Automation/Manual testing strategies in an agile environment
  • Prepared test reports, test plan, test scripts, test data (data analysis) & conducted testing
  • Reviewed software code, business and testing documents and configuration structure (CVS)
  • Investigated Live issues and provided support to Business team
  • Organiser/Active member in the sports & social team, responsible for social events

 

MSc in International Business and Management                      Sep 2009 to Dec 2010

 

Senior Engineer – Testing & Configuration                                Nov 2008 to Aug 2009

Subex Ltd., India

Project Area – Telecom Fraud Monitoring System; Data Extraction, Load and Transfer

Role – Senior Testing & Configuration Engineer | Client – Vodafone Ireland

Description – Fraud Management/Monitoring System (Windows application) which helps identify a potential fraudulent mobile subscriber. It works based on user customizable Rules and bit of AI. It even does a pre-check on the subscriber and alerts the administrator in case of violation of rules.

Responsibilities

  • Reviewed all the project related documents and gathered & analysed business requirements
  • Initiated meetings and discussed requirements with the customers and relevant teams
  • Prepared test estimates, test plans, issue logs, defect reports, test exit reports (agile SCRUM)
  • Set up & configured the environment and prepared & executed test scripts within timelines and SLAs
  • Detected, logged and reported defects to avoid business impact; Incident management
  • Suggested possible solutions to fix the bugs and assisted the development team
  • Volunteered for developing shell scripts to load the required binaries and files from the package
  • Prepared web testing automation test cases using Watir
  • Assisted site engineer while deploying the code in live environment; Live support
  • Appraised team members and peers during yearly appraisals

 

Senior Software Engineer/Acting Team Lead                          Jun 2006 to Nov 2008

Keane International Pvt. Ltd., India (Onsite/Off-shore team to Orange, Bristol, UK)

Project Area – Telecom Charging and Billing; Payments; Web Portals (e-commerce)

Role – Team Lead | Client – Orange UK Telecom, France Telecom

Description – Worked on various projects for Telecom clients in European region (mainly UK and France). The projects were based on Airtime charging, different payment channels, managing products through online portals and purchasing products from web shops.

Responsibilities

  • Managed 3 major projects and teams of 8-10 members; Resource and work load allocation/estimation
  • Conducted due diligence; Liaised with clients; Gathered and analysed business requirements
  • Reviewed design documents for testability; Discussed & confirmed system behaviour with stakeholders
  • Initiated testing process and obtained project for offshore
  • Dynamic Application Management Outsourcing – analysing & suggesting system improvements (SIPs)
  • Developed and executed test scripts (SOA) within the timelines and SLAs; Logged and reported defects
  • Installed bundles/packages and implemented changes; Responsible for incident management
  • Prepared and reviewed business and testing documents; Responsible for configuration management
  • Trained team members, prepared status reports, dashboards and appraised team members
  • Developed automation (Shell & QTP) scripts to help increase the test execution efficiency

 

Education

 MSc in International Business and Management                      2009 to 2010

Manchester Business School, the University of Manchester, UK

  • Awarded Degree – Merit

 

Bachelor of Engineering (B.E.) in Computer Science              2002 to 2006

Visvesvaraya Technological University, Karnataka, India

  • Awarded Degree – Distinction; Ranked amongst top 5 in Computer Science 2006 batch

 

Honours & Awards

  • ISEB Certified Software Tester (Foundation Level) – Best Practices
  • Awarded Certified Software Testing Professional, and C# & .Net Professional
  • Awarded as Best Performer for the month of (Oct, Nov)
  • Awarded Best Developer/Tester (Blue Star Certificate) for the 4th Quarter, 06
  • Got appreciations from client and stakeholders for showcasing core values and flexible working

 

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