Profile

Project Test Lead/Business Analyst with zeal to learn new technologies and complex concepts rapidly; Worked from initial conception to completion of IT projects following full SDLC processes.

Experience covers customer liaison, gathered and analysed requirement, managed multiple projects and teams, provided tactical solutions, setup test environment, tested to successful implementation, prepared and reviewed business related documents and reports, provided business & technical presentations/trainings.

  • Exp. in liaising with the European, and APAC Customers (spent 3.5yrs in the UK)
  • Willing to relocate (within India or Abroad)
  • Total IT Exp. Over 8yrs

Proficiency

  • Acumen – Manual Testing, Automation Testing, Business Analysis, Project Management
  • Methodologies – Waterfall model, V-model, Agile – SCRUM
  • Application Channels – CMS/WCM (Adobe CQ), Banking, Insurance, Telecom Charging & Billing, Payments, Fraud Monitoring, Client-Server systems, Web Portals/Customer Services, e-Commerce
  • Management/Reporting Tools – Ms SharePoint, Test Director, HP Quality Centre, Ms-Office Suite, Team Foundation Server (TFS), Microsoft Test Manager (MTM) /Ms Visual Studio (VSTS), JIRA, Confluence

 

Professional Experience

Senior Associate                                                                              May 2013 to Present

Sapient Corporation (Sapient Nitro), India

Project Area – Content Management System/Digital Marketing Platform (CMS/DMP/AEM)

Role – Track Lead | Client – Various within e-commerce (Richemont, Vacheron, Baume & Mercier), banking (RBS/NatWest, Bankers Trust/Westpac), and consumer goods (EFES, Diageo)

Description – Working with Adobe/Day CQ application to create content management system for client, the role included, apart from managing the test team, performing testing tasks on the components. Interacting with multiple teams like development and interactive UI team to make sure the sprint activities are completed and demo is provided to the internal and external stakeholders.

Responsibilities –

  • Worked as AEM Platform Testing Specialist / SME for all client interaction and other activities
  • Managed multiple project teams (QA and occasionally development team)
  • Gathered requirements, interacted with clients, prepared business and functional documents (FSD)
  • Suggested system improvement plans (SIPs) and negotiated functional changes as change requests, which increased revenue
  • Proposed technical solutions and author/user experience within the CMS (and got them implemented)
  • Conducted internal and external meetings, WebEx sessions, demos, defect triage, trainings
  • Created test documents like test strategy, test plan, RTM, test scripts, defects reports
  • Performed accessibility and usability testing, cross-browser (responsive) testing, mobile devices and cloud testing, Soap UI testing, SEO Testing (using tools)
  • Performed creative QA using tools; analytics testing using Adobe analytics server and Omnibug
  • Performed automation testing using selenium and other JS based framework
  • Interviewed candidates; mentored new and existing team members

 

Previous Experience

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